Forever 40 Marketing • Energy Retail Supplier
ILLINOIS GAS & ELECTRIC ⚡
Understanding the retail-energy side of the business: what Illinois Gas & Electric does, what changes when a customer selects a supplier, and what stays the same with the local utility.
SIGN & GO ⚡Forever 40 sales workflow: streamlined enrollment with no TPV call. Agents must always follow the current approved enrollment process, disclosures, scripts and compliance requirements for the specific customer, product and market.
WHO THEY AREIllinois' Energy Partner
Illinois Gas & Electric says its family of companies has served residential and business energy customers for nearly two decades and serves customers across Illinois, Maryland, Massachusetts, Michigan, New Jersey, New York, Ohio and Pennsylvania.
Illinois Commerce Commission records show Energy Services Providers operating under the Illinois Gas & Electric name and certification as an alternative retail electric supplier dating to 2011.
Products & features
- Electricity and/or natural-gas supply where available.
- Fixed-rate energy-plan options.
- Renewable-energy options where offered.
- Rewards and perks on eligible plans.
HOW SWITCHING WORKSThe supplier changes. The utility doesn't.
The customer's local utility still physically delivers the electricity or gas, maintains the wires or pipes, reads the meter and responds to outages and emergencies.
Illinois Gas & Electric says customers continue receiving one utility bill, with Illinois Gas & Electric shown on the supply portion. Switching suppliers should not interrupt energy service.
Illinois utilities listed by ILG&E
- Electric: ComEd and Ameren Illinois.
- Gas: Nicor Gas, Peoples Gas and North Shore Gas.
CUSTOMER VALUERate protection, simplicity & rewards
Illinois Gas & Electric promotes long-term fixed-rate protection, simple switching, renewable options and loyalty rewards. Its website says eligible customers can earn rewards redeemable toward travel, shopping, dining, groceries and other offers.
ILG&E says it does not charge enrollment or switching fees when a customer selects it as supplier.
ILLINOIS QUALIFICATIONSWho can enroll?
For the current Illinois Gas & Electric campaign, the customer must meet the following enrollment requirements:
- Must be 18 years or older.
- Must be the authorized account holder, spouse, or have Power of Attorney for the account.
- Customers receiving CEDA assistance, PIP/PIPP, or LIHEAP do not qualify under the current Illinois Gas & Electric enrollment requirements.
Always verify authorization and eligibility using the current approved Illinois Gas & Electric enrollment system, disclosures and campaign requirements before submitting an enrollment.
FOREVER 40 STANDARDKeep the enrollment clean.
- Represent Forever 40 and the supplier accurately.
- Never imply that the salesperson is the utility.
- Explain that delivery and emergency service remain with the utility.
- Use current approved rates, disclosures and enrollment materials.
- Never promise savings, rewards or outcomes that are not in the customer's actual offer.
ENERGY RETAIL SUPPLIER ⚡
Know the product. Know the customer. Know the difference between the supplier and the utility. Keep the process simple, accurate and professional.
Rates, plans, rewards, eligibility and enrollment procedures can change. Always use current approved materials and applicable Illinois requirements. “Sign & Go / no TPV call” is the Forever 40 workflow supplied for this page and was not independently confirmed on Illinois Gas & Electric's public website.
